Melbetbd's Terms & Conditions

Melbetbd (hereinafter referred to as "we", "us", or "the Platform") is an online betting and gaming service provider operating for users in Bangladesh. These Terms & Conditions ("Terms") constitute a legally binding agreement between melbetbd and its members ("you", "the user").

To use melbetbd's services, you must meet the following requirements:

• You must be 18 years of age or older.
• Online betting must be legal in the country or region where you reside.
• You may only hold one account registered in your own name.
• You are using this service of your own free will and by your own choice.

To create an account on melbetbd, you must provide accurate and complete information. The following details will be required during registration:

• Full legal name (as shown on your National ID)
• Active mobile number
• Date of Birth
• Valid email address (optional but recommended)

Melbetbd may request a national ID, passport, or other government-issued document for identity verification at any time. A KYC (Know Your Customer) process may be required, particularly for large withdrawals.

Each person may only register one account. If multiple accounts are found under the same individual, all of them will be closed and all balances may be forfeited. Members of the same household may open separate accounts, but using multiple accounts from the same device or IP address may require additional verification.

Keeping your account password confidential is your responsibility. Allowing others to access your account is strictly prohibited. If you suspect unauthorized access, contact melbetbd support immediately.

When betting on melbetbd, you must comply with the following rules:

Once a bet is confirmed, it cannot be cancelled unless melbetbd identifies a technical error or incorrect odds. For live betting, odds can change rapidly — always check the latest odds before placing your bet.

• If a match or event is cancelled, the stake for the relevant bet will be refunded.
• If a match is suspended mid-game and does not resume within the specified timeframe, the bet will be considered void.
• Melbetbd reserves the right to void any bet where an obvious error in the odds is identified.
• If suspicious betting patterns are detected, payments may be placed on hold until the investigation is complete.

Melbetbd currently accepts the following payment methods: Mobile Pay, Nagad, Rocket, and DBBL Net Banking. All transactions are conducted in Bangladeshi Taka (BDT).

• Minimum Deposit: ৳ 100
• Minimum withdrawal: ৳500
• Withdrawal processing time: typically 5–15 minutes
• Daily maximum withdrawal: varies by account verification level

The payment method and name used for withdrawals must match the details registered on your account. Withdrawing to another person's mobile banking account is strictly prohibited.

Melbetbd takes a firm stance against money laundering. Large transactions may require additional verification. Any suspicious activity detected will be temporarily suspended and the account holder will be notified.

Melbetbd offers welcome bonuses, reload bonuses, cashback, and special promotional offers from time to time. Separate terms apply to each bonus.

• Bonus funds cannot be withdrawn directly — wagering requirements must be met first.
• Wagering requirements typically range from 5x to 30x the bonus amount.
• Claiming another bonus while one is already active may not be possible.
• Bonuses are generally valid for 7 to 30 days — please refer to the specific offer for details.
• Violating the terms of a promotion may result in the cancellation of the bonus and any associated winnings.

Melbetbd reserves the right to modify, suspend, or cancel any bonus offer at any time. If bonus abuse or fraudulent activity is proven, the account may be closed.

The following activities are strictly prohibited on melbetbd:

• Opening multiple accounts or using someone else's account
• Creating artificial betting patterns to abuse bonuses
• Participating in match fixing or any form of manipulation
• Exploiting technical errors or incorrect odds
• Using the platform for money laundering or any illegal financial transactions
• Placing bets using bots or automated software
• Harassing or defrauding other users
• Registering with a false identity or forged documents

Melbetbd reserves the right to suspend or permanently close any account for the following reasons:

• Breach of any provision of these Terms & Conditions
• Registering with false or incomplete information
• Suspicious or Fraudulent Activity
• Court order or directive from a regulatory authority
• Voluntary Account Closure Request

You may request to close your account at any time. Any verified balance will be paid out, provided there are no pending bonus conditions.

Melbetbd is fully committed to responsible gaming. We believe betting should be a source of entertainment — not a habit or a cause of financial hardship.

Every account comes with the following benefits:

• Deposit Limit: Set limits on your daily, weekly, or monthly deposits.
• Loss Limit: Set a loss limit for a given period before you start playing.
• Self-Exclusion: Take a break from betting for a set period of time.
• Cooling-Off Period: Take a break ranging from 24 hours up to 6 weeks.
• Reality Check: Get session reminders at set intervals while you play.

If you feel that betting is having a negative impact on your life, please reach out to our support team or Responsible Play Learn more on the page.

Melbetbd takes the protection of your personal information very seriously. We do not sell or share your data with any third party. For full details on how we use your information, please refer to our Privacy Policy on this page.

By registering with melbetbd, you consent to us using your information to:

• Use for account management and service delivery
• Use for KYC and security verification
• Use for promotional communications (you can opt out at any time)
• Share with authorities when required to meet legal obligations

For any dispute or complaint, please contact melbetbd's customer support team directly in the first instance. We aim to resolve all issues promptly and fairly.

• An initial response will be provided within 48 hours of submitting a complaint.
• Complex issues may take up to 7 business days to resolve.
• All decisions made by melbetbd are final and binding.
• In any dispute where the burden of proof lies with melbetbd, server logs and records will be accepted as valid evidence.

Melbetbd reserves the right to change, amend, or update these Terms & Conditions at any time. For significant changes, advance notice will be sent to your registered mobile number or email.

Continued use of the platform after any changes take effect will be considered your acceptance of the updated terms. We recommend visiting this page regularly to stay informed of the latest Terms and Conditions.

If you have any questions about these Terms & Conditions or need further information, please get in touch with us:

• Email: support@melbetbd.biz
• Live Chat: Available directly on the platform 24/7
• FAQ: Visit our FAQ page